At Tech Service Edge, we take pride in delivering high-quality digital services, including web development, digital marketing, social media marketing, and store designing. Since we do not sell physical products, our refund policy is based on project delivery and customer satisfaction.
Project Delivery & Revisions
We ensure that every project is completed according to the agreed-upon details. If you are not satisfied with your order, we offer unlimited revisions to make necessary adjustments and improvements.
Refund Eligibility
If, after revisions, you are still not satisfied with the final project, you can request a refund. Refunds will only be issued in the following cases:
If we fail to deliver your project as per the agreed terms.
If there is an issue from our side that prevents successful project completion.
If you have a valid reason that justifies a refund request.
Refund Requests
To request a refund, please contact our support team with your order details and the reason for your request. Each request will be reviewed carefully, and if it meets our refund criteria, we will process the refund promptly.
Fiverr Orders
If you place an order with us via Fiverr, refunds are handled according to Fiverr’s policies and terms. Fiverr has its own refund and dispute resolution process, so any refund requests for orders placed through Fiverr should be submitted directly on the Fiverr platform.
We value our customers and always strive to deliver the best possible service. If you have any concerns, feel free to reach out, and we will do our best to assist you.
For any questions regarding our refund policy, please contact our support team.
